30 ph Terms and Conditions

1. Eligibility and Account Registration

To register and use the 30 ph platform, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. You are solely responsible for maintaining the confidentiality of your login credentials, and any activity that occurs under your account is your responsibility. Each person is permitted to hold only one account on the platform — duplicate accounts may be suspended without prior notice. If we discover that any registration details are false or misleading, we reserve the right to suspend or permanently close the account in question. You must notify us immediately if you believe your account has been accessed without your authorisation. We may request identity verification documents at any point to confirm your eligibility to use the platform.

1.1 Age Verification

30 ph takes age verification seriously as part of our commitment to responsible gaming. We may ask you to submit a valid government-issued ID, such as a Philippine passport, driver's licence, or SSS/UMID card, to confirm that you meet the minimum age requirement. Accounts that cannot be verified as belonging to an adult aged 21 or above will be suspended pending review. Any winnings accumulated on an unverified or underage account may be forfeited in accordance with applicable regulations. We encourage all players to keep their verification documents ready to avoid delays in account access or withdrawal processing.

2. Deposits, Withdrawals and Payments

30 ph supports deposits and withdrawals in Philippine pesos (PHP) through local e-wallet services including GCash and Maya. All transactions are processed through secure payment channels, and we do not store your full payment credentials on our servers. Deposits are generally credited to your account promptly after confirmation from the payment provider, though processing times may vary depending on the method used and network conditions. Withdrawal requests are subject to identity verification and may require additional documentation before funds are released. We reserve the right to delay or decline a withdrawal if we have reasonable grounds to suspect fraudulent activity or a breach of these terms. Minimum and maximum transaction limits apply and are displayed within the platform's cashier section. Any fees charged by third-party payment providers are the responsibility of the account holder.

2.1 Currency and Transaction Records

All account balances, deposits, and withdrawals on 30 ph are denominated in Philippine pesos. Transaction records are maintained within your account history and can be reviewed at any time through the platform. If you believe a transaction has been processed incorrectly, you must contact our support team within 30 days of the transaction date. We will investigate the matter and provide a resolution in a reasonable timeframe. Please note that once a withdrawal has been approved and processed, it cannot be reversed by the platform.

3. Promotions and Bonuses

From time to time, 30 ph may offer promotions, bonuses, or special incentives to registered members. All promotions are subject to specific terms and conditions that are published on the Promotion page at the time the offer is made available. It is your responsibility to read and understand the applicable promotion terms before opting in to any offer. Bonuses may be subject to wagering requirements, time limits, game restrictions, and minimum deposit thresholds, all of which will be clearly stated in the relevant promotion details. We reserve the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly if we detect abuse or misuse of promotional offers. Attempting to exploit promotions through multiple accounts, collusion, or other dishonest means will result in the forfeiture of any bonus funds and may lead to account suspension. Promotional offers are intended for personal, recreational use only and may not be transferred between accounts.

4. Game Rules and Fair Play

All games available on the 30 ph platform are governed by their own individual rules, which are accessible within each game interface. Players are expected to familiarise themselves with the rules of any game before placing real-money wagers. The outcomes of all games are determined by certified random number generators or, in the case of live dealer games, by the physical results of the game as conducted by the dealer in real time. Any attempt to manipulate game outcomes, exploit software vulnerabilities, or use automated tools such as bots to gain an unfair advantage is strictly prohibited and will result in immediate account suspension and forfeiture of funds. We are committed to providing a fair gaming environment for all players, and we take reports of suspected cheating or collusion seriously. If you experience a technical error during a game session, please stop playing and contact support immediately — continuing to play after a known error may affect the resolution of any dispute. Game results that have been confirmed and settled are final and cannot be reversed except in cases of a verified technical malfunction.

5. Responsible Gaming

30 ph is committed to promoting responsible gaming among all members of our community in the Philippines. We provide tools and resources to help players manage their gaming activity, including guidance on recognising problematic behaviour and accessing support services. Players are encouraged to set personal limits on their deposits, session times, and wagering activity to ensure that gaming remains an enjoyable form of entertainment. If you feel that your gaming habits are becoming difficult to control, we strongly encourage you to visit our Responsible Gaming page for detailed information on the support options available to you. We reserve the right to impose account restrictions or initiate a cooling-off period if we identify patterns of play that suggest a player may be experiencing difficulties. Self-exclusion options are available to any member who wishes to take a break from the platform for a defined or indefinite period. The welfare of our players is a priority, and we will always act in the best interests of those who reach out for help.

6. Privacy and Data Use

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations. Your data will not be sold to third parties for marketing purposes without your explicit consent. We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. By registering on 30 ph, you consent to the collection and use of your data as described in our Privacy Policy. You have the right to request access to the personal data we hold about you, and to request corrections if any information is inaccurate. For full details on how we handle your data, please review the Privacy Policy page.

7. Prohibited Activities

The following activities are strictly prohibited on the 30 ph platform and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where applicable. You must not use the platform for any unlawful purpose, including money laundering, fraud, or any activity that violates Philippine law. You must not attempt to access another member's account, reverse-engineer any part of the platform, or interfere with the normal operation of our systems. Sharing your account credentials with another person, or allowing a third party to operate your account on your behalf, is not permitted. You must not use the platform if you are located in a jurisdiction where online gaming is prohibited by law. Any use of the platform that we determine to be abusive, harmful, or contrary to the spirit of fair play will be treated as a breach of these terms. We reserve the right to take any action we deem appropriate in response to prohibited activities, including legal action where warranted.

8. Limitation of Liability

30 ph provides its platform on an "as available" basis and does not guarantee uninterrupted access to all features at all times. We will make reasonable efforts to maintain platform availability and to notify users of planned maintenance periods in advance. However, we are not liable for any losses arising from technical outages, connectivity issues, or circumstances beyond our reasonable control. To the fullest extent permitted by applicable law, our total liability to any member in connection with their use of the platform shall not exceed the amount deposited by that member in the 30 days preceding the event giving rise to the claim. We are not responsible for any indirect, incidental, or consequential losses, including loss of profits or data, arising from your use of or inability to use the platform. Nothing in these terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law.

9. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered members through the platform or by email. Your continued use of the 30 ph platform after any changes have been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates. If you do not agree with any changes to these terms, you should stop using the platform and contact our support team to close your account. Previous versions of these terms are not retained for public access, so please ensure you review the current version regularly.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from your use of the 30 ph platform that cannot be resolved through our internal complaints process will be subject to the exclusive jurisdiction of the competent courts of the Philippines. We are committed to resolving member complaints fairly and promptly through our support channels before any formal legal process is initiated. If you have a complaint or concern about any aspect of the platform, please contact our support team in the first instance so that we can work towards a resolution. We take all complaints seriously and aim to respond within a reasonable timeframe. Nothing in this clause affects any statutory rights you may have as a consumer under Philippine law.